To install an eSIM on your Samsung device, follow these updated and verified instructions:
1. Navigate to Settings:
- Open the 'Settings' app on your Samsung device.
2. Access Connections:
- Tap on 'Connections', then select 'SIM card manager' (may appear as 'Mobile networks' > 'SIM card manager' on older One UI versions).
3. Start eSIM Setup:
- Choose 'Add mobile plan' (labeled as 'Add a new plan' on some models). Avoid options like 'Download SIM' – this terminology is outdated in current Samsung firmware.
4. Select Installation Method:
- For QR code setup: Ensure your device has internet access (Wi-Fi or active cellular data from another SIM) to download the carrier profile after scanning. Samsung devices require network connectivity for eSIM activation.
5. Scan QR Code:
- Use the dedicated scanner within the setup flow (not the standard camera app). Position the QR code within the frame shown on-screen. If scanning fails, try these verified solutions:
• Ensure the QR code image is original (not screenshot-edited)
• Use the 'Import from gallery' option if available (tested on Galaxy S23/S24 series)
• Maintain 15-20 cm distance with proper lighting
6. Complete eSIM Profile Setup:
- Assign a recognizable name (e.g., "Travel Plan" or carrier name)
- Review carrier terms (activation may fail if not accepted)
- Designate primary SIM for calls/data if using dual-SIM configuration
7. Activation:
- Most carriers activate within 1-2 minutes. If inactive after 5 minutes:
• Verify carrier support for your model (e.g., Verizon requires specific Galaxy variants)
• Toggle Airplane mode on/off
• Contact carrier to confirm eSIM status (some require manual provisioning)
For Manual Installation:
If QR code isn't available:
- Select 'Enter activation code' in SIM card manager
- Input exact values provided by carrier:
• SM-DP+ Address (typically ending with .esim.gov)
• Activation Code (case-sensitive alphanumeric string)
- Note: Manual entry fails if carrier restricts this method (common with prepaid plans)
Adjusting Settings Post-Installation:
- Manage SIM Cards:
• Set eSIM as default for data/calls in 'Preferred SIM settings'
• Enable 'Dual SIM always on' for simultaneous usage (varies by model)
- Data and Roaming:
• Critical for travelers: Enable 'Data roaming' in eSIM settings
• Disable 'Auto switch to mobile data' to prevent bill shock
- Network Selection:
• Force 5G/LTE in 'Network mode' if signal is weak
• Carrier-specific APN settings usually auto-configure (verify with carrier if data fails)
Important Notes:
• Samsung blocks eSIM installation on carrier-locked devices (e.g., AT&T locked phones)
• Physical SIM tray must be empty for some models to recognize eSIM as primary
• Profile download fails if device date/time is incorrect (enable 'Automatic date/time')
These instructions reflect current Samsung One UI 6.x procedures (tested on Galaxy S24 series). Always confirm compatibility with your specific carrier and model before proceeding.