Samsung eSIM Setup 2025: Step-by-Step Guide | OpenRoamly

To install an eSIM on your Samsung device, follow these updated and verified instructions:

1. Navigate to Settings:

   - Open the 'Settings' app on your Samsung device.

2. Access Connections:

   - Tap on 'Connections', then select 'SIM card manager' (may appear as 'Mobile networks' > 'SIM card manager' on older One UI versions).

3. Start eSIM Setup:

   - Choose 'Add mobile plan' (labeled as 'Add a new plan' on some models). Avoid options like 'Download SIM' – this terminology is outdated in current Samsung firmware.

4. Select Installation Method:

   - For QR code setup: Ensure your device has internet access (Wi-Fi or active cellular data from another SIM) to download the carrier profile after scanning. Samsung devices require network connectivity for eSIM activation.

5. Scan QR Code:

   - Use the dedicated scanner within the setup flow (not the standard camera app). Position the QR code within the frame shown on-screen. If scanning fails, try these verified solutions:
      • Ensure the QR code image is original (not screenshot-edited)
      • Use the 'Import from gallery' option if available (tested on Galaxy S23/S24 series)
      • Maintain 15-20 cm distance with proper lighting

6. Complete eSIM Profile Setup:

   - Assign a recognizable name (e.g., "Travel Plan" or carrier name)
   - Review carrier terms (activation may fail if not accepted)
   - Designate primary SIM for calls/data if using dual-SIM configuration

7. Activation:

   - Most carriers activate within 1-2 minutes. If inactive after 5 minutes:
      • Verify carrier support for your model (e.g., Verizon requires specific Galaxy variants)
      • Toggle Airplane mode on/off
      • Contact carrier to confirm eSIM status (some require manual provisioning)

For Manual Installation:

If QR code isn't available:
   - Select 'Enter activation code' in SIM card manager
   - Input exact values provided by carrier:
      • SM-DP+ Address (typically ending with .esim.gov)
      • Activation Code (case-sensitive alphanumeric string)
   - Note: Manual entry fails if carrier restricts this method (common with prepaid plans)

Adjusting Settings Post-Installation:

- Manage SIM Cards:
      • Set eSIM as default for data/calls in 'Preferred SIM settings'
      • Enable 'Dual SIM always on' for simultaneous usage (varies by model)

- Data and Roaming:
      • Critical for travelers: Enable 'Data roaming' in eSIM settings
      • Disable 'Auto switch to mobile data' to prevent bill shock

- Network Selection:
      • Force 5G/LTE in 'Network mode' if signal is weak
      • Carrier-specific APN settings usually auto-configure (verify with carrier if data fails)

Important Notes:
• Samsung blocks eSIM installation on carrier-locked devices (e.g., AT&T locked phones)
• Physical SIM tray must be empty for some models to recognize eSIM as primary
• Profile download fails if device date/time is incorrect (enable 'Automatic date/time')

These instructions reflect current Samsung One UI 6.x procedures (tested on Galaxy S24 series). Always confirm compatibility with your specific carrier and model before proceeding.

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