Since installing an eSIM profile requires an internet connection to download the carrier configuration, we strongly recommend completing this step 1–2 days before departure. While installation can also be done upon arrival using airport or hotel Wi-Fi, relying on public networks may lead to delays due to connectivity issues or login requirements.
Installation Timing:
Install your eSIM profile 1–2 days prior to travel using a stable internet connection (Wi-Fi or cellular data). This process downloads the carrier profile to your device and does not activate your data plan. Ensure your device is compatible with eSIM technology and unlocked before installation. Save the QR code/email confirmation in multiple locations (e.g., cloud storage, email inbox) in case reinstallation is needed.
Activation Strategy:
Activate your eSIM data plan only after arriving at your destination. Most eSIM plans begin their validity period (e.g., 7 days, 30 days) upon first network connection. Activating prematurely could shorten your available service duration. Note: Activation does not require internet – it’s completed through your device’s cellular settings.
Location Requirement for Activation:
Your eSIM data service will only function within the country/region specified in your plan. Attempting to activate while still in your home country typically fails because local networks aren’t reachable. If you enable the eSIM prematurely, your device may default to your physical SIM’s roaming charges.
Activation Process:
1. Go to Settings > Cellular/Mobile Data
2. Select your eSIM plan
3. Toggle on "Data Roaming" (if required by your destination)
4. Restart your device to ensure proper network handshake
Testing Your eSIM Data:
After activation:
- Disable Wi-Fi completely
- Open a browser or map app to verify connectivity
- Check your device’s status bar for the local carrier’s name (e.g., "Vodafone UK")
- Monitor initial data usage to confirm billing is coming from your eSIM plan
Important Notes:
• Some destinations (e.g., Japan, South Korea) have airport Wi-Fi requiring SMS verification – install your eSIM profile in advance to avoid complications
• 5G compatibility varies by carrier – your eSIM may default to 4G/LTE in certain regions
• Keep your physical SIM active as a backup; disable its data roaming to prevent accidental charges
For real-time assistance, contact our support team at [email protected]. Our specialists are available 24/7 to help with installation, activation, or troubleshooting. Safe travels!
