Checking the Status of Your eSIM Data Plan

Navigating eSIM data for the first time can be a bit daunting, especially with concerns about unexpected roaming charges. Here's a comprehensive guide to ensure you're correctly using your eSIM and avoiding any unwanted fees:

Ensuring Your eSIM is Properly Configured:

1. Roaming Settings for Primary SIM: Confirm that Data Roaming is "OFF" for your primary SIM to prevent it from connecting to networks outside your usual coverage area, thus avoiding roaming charges from your home carrier.

iOS Cellular Carrier Data Roaming for Primary Cellular Plan Off

2. Roaming Settings for eSIM: Make sure Data Roaming is "ON" for your eSIM, enabling it to connect to local networks in your destination country without extra fees. Your eSIM needs to roam so it can connect to new networks, as most international eSIM providers support multiple networks in each country.

iOS Cellular Carrier Data Roaming for OpenRoamly On

3. Data Source Selection: Verify that OpenRoamly eSIM is selected as the sole data source in your device's settings. On your iPhone, go to "Settings" then "Cellular", select your eSIM, and ensure it's set as the primary data connection.

iOS Cellular Data OpenRoamly Selected

4. Cellular Data Switching: Disable 'Allow Cellular Data Switching' to prevent your device from automatically using your primary SIM when the eSIM signal is weak, which could lead to accidental roaming charges.

iOS Cellular Data Turn off Allow Cellular Data Switching

Testing Your eSIM Data Connection:

1. Wi-Fi Off: Temporarily turn off Wi-Fi to force your device to use eSIM data, ensuring it's functioning correctly.

2. Internet Verification: With Wi-Fi off, try accessing new websites or apps. For added confirmation, check your cellular data usage in Settings > Cellular to verify data is flowing through your eSIM.

3. Wi-Fi Restoration: Once you've confirmed your eSIM is working properly, you can turn Wi-Fi back on to save on data usage when free connections are available.

iOS Wifi Connected

Additional Tips and Important Notes:

- Before traveling, ensure your eSIM is properly activated and has an active data plan. You can verify this in Settings > Cellular > [Your eSIM Name].

- Data roaming settings should be "OFF" for your primary carrier plan (to avoid roaming charges), and "ON" specifically for your eSIM plan.

- If you're using a data-only eSIM plan, be aware that voice calls and SMS may still rely on your primary SIM (with potential roaming charges). For full functionality, ensure your eSIM plan includes voice/SMS if needed.

- As an extra precaution, you can temporarily disable your primary SIM's cellular data entirely while traveling, though this will prevent regular calls and texts through your main number.

By following these verified steps, you can confidently use your eSIM while traveling without worrying about unexpected charges. If you encounter any issues, consult your eSIM provider's specific setup instructions for further assistance.

Can't find what you're looking for?

Reach out to us and our customer support team will get back to you in a jiffy.

Send us a message